Payment Policy

Thank you for choosing  Chalo, operated by SHOOPY, as your preferred online shopping destination for Fashion, Footwear, Electronics, and Sexual and Wellness products. To ensure a secure and seamless shopping experience, please read and understand our Payment Policy.

1. Payment Methods:

Chalo accepts the following payment methods:

Credit Cards: Visa, MasterCard, American Express, Discover
Debit Cards: Visa, MasterCard
Net Banking
Digital Wallets: Apple Pay, Google Pay, Samsung Pay
UPI (Unified Payments Interface)
2. Security Measures:

We prioritize the security of your payment information. Chalo employs industry-standard encryption protocols to safeguard your personal and financial details during the transaction process. Additionally, our website undergoes regular security audits to maintain the highest standards of data protection.

3. Payment Confirmation:

Upon successful completion of your payment, you will receive an order confirmation email containing details of your purchase. Please retain this email for your records. If you do not receive a confirmation email, please contact our customer support immediately.

4. Currency:

All transactions on Chalo are processed in the currency displayed on the product page. Prices are inclusive of taxes and shipping charges, where applicable.

5. Payment Failure:

In the event of a payment failure, please ensure that the payment details provided are accurate and that your account has sufficient funds. If the issue persists, contact your card issuer or bank for assistance. Chalo is not responsible for any charges or fees imposed by your bank or card issuer.

6. Refund Policy:

Refunds for cancelled orders or returned items will be processed in accordance with our Refund Policy. Please refer to the Refund Policy page on our website for more details.

7. Payment Disputes:

If you believe there is an error in your payment or have concerns about a transaction, please contact our customer support team at [Customer Support Email/Phone] for assistance. We are here to help resolve any payment-related issues promptly.

8. Changes to Payment Policy:

Chalo reserves the right to update and modify this Payment Policy at any time. Customers will be notified of any significant changes via email or through our website.

By making a purchase on Chalo, you agree to abide by this Payment Policy. We appreciate your trust and look forward to serving you with a delightful shopping experience.

For any questions or concerns related to payments, please contact our customer support at [Customer].

Thank you for choosing Chalo !

Chalo Customer Support